Tradition & Luxury, united at the Weinplatz

1. General Information

The protection of your personal data is important to us. We process personal data confidentially and in accordance with the Swiss Data Protection Act and, where applicable, the General Data Protection Regulation of the European Union.

This Privacy Policy explains which personal data we collect, the purposes for which we process it, to whom we may disclose data, and what rights you have.

2. Data Controller

The controller responsible for processing personal data in connection with this website is:

QUAGLIA ZÜRICH AG
Weinplatz 3
8001 Zürich
Schweiz

Phone: +41 44 750 90 90
E-Mail: info@quaglia.ch

3. Processing of Personal Data

Personal data means any information relating to an identified or identifiable person. We process personal data in particular when you visit our website, contact us, use our services or enter into a contractual relationship with us.

We process personal data in particular for the following purposes:

Providing and operating our website
Processing enquiries and communications
Advising and supporting customers
Initiating and managing contractual relationships
Improving our offers and services
Ensuring the security of our systems
Complying with legal and regulatory obligations

4. Access to Our Website

When you visit our website, technical information may be collected automatically and stored in server log files. This may include in particular:

IP address of the device used
Date and time of access
Pages and files accessed
Amount of data transferred
Referrer URL
Browser type and browser version
Operating system
Device type

This data is processed in order to technically provide the website, ensure its stability and security, analyse errors and improve our services.

5. Contacting Us

If you contact us by email, telephone, contact form or by other means, we process the information you provide. This may include, in particular, your name, contact details, the content of your message and any other information you provide voluntarily.

The data is processed in order to respond to your enquiry, communicate with you and, where applicable, initiate or perform a contractual relationship.

6. Appointments and Consultations

If you arrange a consultation or another service with us, we may process your contact details, appointment information and any other information required to provide the service.

We use this data exclusively for the organisation, preparation and performance of the agreed appointment or requested service.

7. Cookies and Similar Technologies

Our website may use cookies and comparable technologies. Cookies are small text files that are stored on your device.

Cookies may be used in particular to:

Ensure the technical functionality of the website
Store your preferences
Analyse the use of our website
Improve user experience

Technically necessary cookies may be used without your consent insofar as they are required to operate the website. Optional cookies and comparable technologies are used only with your consent where required by law.

You can restrict, block or delete cookies in your browser settings. Please note that doing so may affect certain functions of the website.

8. Hosting and Technical Service Providers

We may use external hosting, cloud, IT and platform service providers to operate our website. These providers process data on our behalf or under their own responsibility to the extent necessary to provide their services.

This may include the processing of technical access data, server log data, communication data and other information generated through the use of the website.

We carefully select our service providers and require them to ensure appropriate protection of personal data.

9. Analytics and Statistical Services

We may use analytics and statistical services in order to understand how our website is used and how we can improve it. This may include information about page views, interactions, devices, browsers and approximate locations.

Where cookies or comparable technologies are used for this purpose, they are used only with your consent where required by law.

10. External Content and Integrations

Our website may include content or functions provided by external providers, such as maps, fonts, videos, social media content or other media.

When such content is accessed, technical data, in particular your IP address, may be transmitted to the respective provider. Depending on the provider, data may also be processed outside Switzerland or the European Economic Area.

Where required by law, such content will only be loaded after you have given your consent.

11. Social Media

Our website may contain links to social media platforms such as Instagram. Where only a link is provided, no data is generally transmitted to the respective platform merely by visiting our website.

Only when you click on the relevant link will you be redirected to the platform of the respective provider. The respective platform operator is responsible for the processing of your personal data on that platform.

12. Disclosure of Personal Data

We may disclose personal data to third parties where this is necessary for the purposes described above.

Such third parties may include in particular:

Hosting and IT service providers
Website and platform providers
Communication service providers
Consultants and advisers
Authorities and courts where required by law
Other service providers and contractual partners

Personal data is disclosed only where there is a legal basis for doing so, where this is necessary for the performance of a contract, where we have a legitimate interest, or where you have given your consent.

13. Processing of Data Abroad

As a general rule, we process personal data in Switzerland. However, when using external service providers, personal data may also be processed in other countries.

If a recipient is located in a country that does not provide an adequate level of data protection, we ensure the protection of personal data through appropriate safeguards, such as recognised standard contractual clauses, or rely on an exception provided for by law.

14. Data Security

We take appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

Data transmission via our website is encrypted wherever possible. Please note, however, that completely secure data transmission over the internet cannot be guaranteed.

15. Data Retention

We retain personal data only for as long as necessary for the respective processing purpose, for as long as statutory retention obligations apply, or for as long as legitimate interests justify further retention.

After this period, the data will be deleted or anonymised unless legal or contractual reasons require its continued retention.

16. Your Rights

Under applicable data protection law, you have, in particular, the right to:

Request information about the personal data we process about you
Have inaccurate or incomplete data corrected
Request the deletion of personal data
Request the restriction of certain data processing activities
Object to the processing of your data
Withdraw any consent you have given with effect for the future
Request the disclosure or transfer of your data where provided for by law

Please note that these rights may be subject to legal requirements and restrictions.

To exercise your rights, you may contact us at:

info@quaglia.ch

17. Complaints

If you believe that your personal data is not being processed lawfully, you may contact the competent data protection supervisory authority.

In Switzerland, this is in particular the Federal Data Protection and Information Commissioner.

18. Amendments to this Privacy Policy

We may amend this Privacy Policy at any time, in particular if we change our website, our services or the technologies we use, or if legal requirements evolve.

The version published on this website at the relevant time shall apply.

Last version: August 2026